Every capability
of the PBX

01

Tenant management

Create, edit and delete tenants; log in on behalf of a tenant (impersonation); send passwords by e-mail or SMS.

02

Limits and usage

Customise each customer's entitlements, limits and pricing individually; apply a package template and update values in bulk.

03

Subscription and package templates

See which customer subscribes to which package and its history; define sellable packages with SLA, price and included modules.

04

System modules

The full feature and module catalogue of the platform; per-module limits, on/off switching and paid add-on definitions.

05

Trunks, dial plans and emergency numbers

Operator SIP trunk definition and monitoring; default routing rules applied to new customers automatically; special handling for 112/155.

06

Autoprovisioning

Automatic configuration templates for IP phones — the device configures itself straight out of the box.

07

Domain and SSL

Attach a custom domain per customer and automate Let's Encrypt certificates.

08

Live calls (admin)

Monitor active conversations across all customers from a single screen.

09

System monitor and services

Health of Asterisk, the API and the AMI/ARI bridge; tracking of background services and scheduled tasks (cron).

10

CDR report

Call records of all customers; recording playback/download and detailed call-path analysis including transfer chains.

11

Recording archive

Scheduled transfer of local recordings to a remote FTP archive, manual triggering, run history and logs.

12

Hierarchical reporting

Automatic, scheduled e-mail delivery of branch and department performance reports.

13

Live logs and audit trail

Real-time monitoring of Asterisk and application logs; an immutable record of which admin changed which record.

14

Load testing (SIPp)

SIPp-based load testing tool for capacity and performance tests.

15

Firewall and Fail2Ban

Firewall rule management and brute-force/attack blocking.

16

Notification infrastructure

E-mail and SMS templates, SMTP and SMS provider settings; a free callback line compliant with local regulations.

17

Outbound calling campaigns

Create and monitor bulk outbound calling campaigns centrally.

18

Support tickets (admin)

Support requests from all customers in one inbox; dynamic status/SLA tracking and categorised canned replies.

19

AGI System

Build, test and assign AI voice-assistant scenarios; configure usage-based pricing.

20

Admin users and roles

Accounts for your own team; fine-grained permissions across 34 modules for view/create/edit/delete.

21

Branding / white-label

Customise the panel logo, colour theme and brand name per customer.

22

Dashboard (customer)

At-a-glance indicators such as call volume, active extensions and pending tickets.

23

Extensions

Create and edit extensions, bulk creation, import, WebRTC licence assignment and e-mailing extension details.

24

Trunks and queues

View and edit the operator lines assigned to the customer; create queues, assign agents and manage them.

25

Visual IVR and audio files

Build, duplicate and edit voice menus visually; upload greetings, hold music and announcements.

26

Time plans and holidays

Routing by business hours, day or specific date — the single, mandatory routing mechanism of the system.

27

Branches and departments

Mirror the organisational hierarchy (branch/department) in the system.

28

Conference management

Create and manage audio conference rooms.

29

PBX feature codes

Customise key shortcuts (feature codes) such as call pickup (*8), transfer and start recording.

30

Call records (CDR)

The customer's own call history; recording playback/download and a detailed call-path view.

31

Timestamped records (compliance)

Access a recording archive whose integrity is proven with timestamps (TSA) and which has legal validity.

32

Transcription history

Archive of conversations transcribed automatically by AI.

33

Voicemail

Listen to and delete incoming voicemail; manage the e-mail notification address.

34

Directory and blocklist

Create a categorised customer/person directory, import from CSV and block unwanted numbers.

35

DTMF SMS and fax

Send an automatic informational SMS to the other party during a call via keypad input; digital fax and sending history.

36

CTI integration

Settings to push the caller number to the customer's own software in real time over WebSocket.

37

General API

REST API keys and webhook settings for connecting the organisation's own software.

38

Live calls and agent status

Monitor your organisation's active conversations; real-time view of agents' available/busy/break states.

39

Balance and usage

Track credits and usage-based spending; preferences for automatic report delivery.

40

Panel users and roles

Additional users working in the tenant panel; customer-specific permission roles across 32 modules per action.

41

Support and device management

Open tickets to the Stella team from the panel with SLA tracking; add IP desk phones via autoprovisioning.

42

WebRTC softphone

Make and answer calls from the browser without installation; SIP details for desktop/mobile softphones.

43

Personal call history and voicemail

An extension user sees only their own call history and voicemail box.

44

Internal directory and favourites

Access the internal directory and save frequently called people/numbers for quick access.

45

Messaging and conferencing

In-app team messaging and access to the conference rooms the user has joined.

46

Analytics and profile

Personal call performance statistics, account details and password management.